DEQ's Customer Assistance Program

Customer Services is the single point of access for agency information. The Customer Assistance Program section of CSD houses the offices of: Local Government Assistance, Citizens Assistance and Business Assistance & Small Business Assistance. We can provide you with copies of state regulations, permit applications, and other information for each media: air quality, water quality, and land protection issues involving solid/hazardous waste.

Please scroll down this page to see the list and description of our programs. Click on the names along the left to go to that specific program.

Customer Assistance Program help with Biofuels Construction and Operation fact sheet

Biofuels information packet

Blue Green Algae fact sheet

Click here for more information about blue green algae (Exits DEQ web site to the Wisconsin Department of Natural Resources.)

This page last updated on December 21, 2011

Local Government

Citizen's Assistance

Business And Small Business Assistance

The Office of Local Government Assistance is here to provide small and large communities with the answers about the proper disposal of wastes. We can help address concerns about current and upcoming regulations governing landfills, treatment plants, public water supply, permits, recycling and air quality.

Jennifer Wright 405-702-1077

The Office of Citizens Assistance provides an important two-way link between citizens and the DEQ. Through Citizens Assistance the DEQ can understand what the public's concerns for the environment and public health are, and the public can learn how the DEQ protects them and their communities. We have a group of people who are ready to help you learn about how DEQ protects your community.

Jennifer Wright 405-702-1077

The SBAP provides regulatory and technical assistance by telephone, in person, or through e-mail. All of our assistance is offered in a non-regulatory setting. We offer technical and regulatory assistance for permit programs and other regulations. Our staff is trained in the DEQ permitting programs and can help you determine which permits your facility requires.

We can discuss which environmental permits are required and discuss your options for waste reduction and minimization, recycling, and disposal. We can help you understand the options available for your facility to come into compliance with environmental regulations.

Jennifer Wright 405-702-1077